Your missing ingredient

Let's cook something up together.

Most training treats the symptom. I trace it back to the root, then design learning experiences that actually change behavior, close knowledge gaps, and respect the learners', Subject Matter Experts' (SMEs'), and stakeholders' time and experience.

Portrait of Jill Lynch Silva
hi, i'm jill — i find the gap, then close it 👋
Approach

With your help, we confirm the problem first, then identify and build the solution.

Commitment

Accessibility woven in from the start, ensuring equity for all learners.

Experience

Nearly a decade across healthcare, higher education, and corporate L&D.

About

eLearning design is an artform.

"The best learning experience solves the right problem, which isn't always the most obvious one."

I'm an Instructional Designer with an M.Ed. in Adult and Higher Education, with a focus on Talent Development and Workplace Learning (4.0 GPA, Student of Distinction), and nearly a decade of designing successful eLearning experiences across healthcare, higher education, and corporate environments.

I specialize in partnering with SMEs and stakeholders to identify the gap so we can build a solution together. My approach is steeped in curiosity, proven frameworks and models, design methods, and respect for the SMEs' and stakeholders' contributions, as well as the learners' overall experience.

Gap analysis first

Gap analysis is our starting point. It reveals our shared goal and gives us a clear endpoint before we build anything.

Design for access

WCAG best practices, accessible documents, and inclusive design are embedded in how I work, not an afterthought.

Full production capability

From scriptwriting to final deliverable, I have produced 20+ campus-specific orientation videos as a team of one.

The flagship recipe

New Employee Orientation, Reimagined

The one project that gets the full plate: problem, process, key decisions, and outcome. A 20-video onboarding and orientation series, produced solo, now reaching 500+ new hires a year.

Video productionStorylineCross-functional Collaboration
read the full case study →
Fresh out of the oven still cooking!

Generative AI Literacy Curriculum

My latest work, and one of the clearest signals of where instructional design is headed right now. Contributing as a consultant and designer on an organization-wide Gen AI curriculum.

Curriculum DesignGenerative AIConsultantOrganization-wide Effort
see the recipe card →
Credentials

A few gold stars along the way.

4.0 GPA, M.Ed. Talent Development & Workplace Learning

Student of Distinction, Unanimous Faculty Nomination

Delta Mu Delta Business Society

Golden Key Scholar

Dean's Honor Roll

Kind words
The perfect pairing menu

See my portfolio

Six curated case studies, plated the way I'd explain them over dinner: what was on hand, how it came together, and what came out of the kitchen.

take a look →
Notes from the chef

Read the blog

Thoughts on adult learning, accessibility, SME collaboration, or whatever I'm currently testing in the kitchen.

have a read →